Thursday, November 28, 2019
Kristin Christoffersen Honors English pd 1 9/27/14 Ethnocentrism paper Ethnocentrism is based on the on the belief that your culture is the best; therefore it causes one group to stereotype another group. Ken Barger , an anthropologist with Indiana University, explains that it is "Judging other groups as inferiors to one's own," ( Barger 1). As a result, a person will often judge someone based on their background or ethnicity without actually knowing the individual. People are ethnocentric and do not realize it. Barger goes on to insist, "Everyone is ethnocentric, and there is no way not to be ethnocentric it cannot be avoided" Barger 1). Since we can't avoid it, we most be aware of it. Our beliefs an ethnocentrism comes from what we experience everyday, and what we learn growing up. Being ethnocentric can affect the way you think of a person. Chimamanda Adichie shares her story of being a victim of ethnocentrism and also being a culprit of ethnocentrism, "All I had heard of them was how poor they were, so that it had become impossible for me to see them as anything else but poor," ( Adichie 1). With only hearing one side of a story all Adicihie knew was what she thought to be true and she judged them based on her beliefs.
Monday, November 25, 2019
Customer Relationship Management Systems Abstract: Customer Relationship Management Systems Available at: http://doblegroup.com/dell-case-study/ Fan, Y. W., Ku, E. (2010). Ã¢â¬Å"Customer focus, service process fit and customer relationship management profitability: the effect of knowledge sharing.Ã¢â¬ Ã The Service Industries Journal. Vol.Ã 30(2) pp. 203-223. Jayachandran, S., Sharma, S., Kaufman, P., Raman, P. (2005). Ã¢â¬Å"The role of relational information processes and technology use in customer relationship management.Ã¢â¬ Ã Journal of Marketing. Vol.Ã 69(4), pp.177-192. Lin, R. J., Chen, R. H., Chiu, K. K. S. (2010). Ã¢â¬Å"Customer relationship management and innovation capability: an empirical study.Ã¢â¬ Ã Industrial Management Data Systems. Vol.110(1) pp.111-133. Ãâ"ztaysi, B., Sezgin, S., Ãâ"zok, A. F. (2011). Ã¢â¬Å"A measurement tool for customer relationship management processes.Ã¢â¬ Ã Industrial Management Data Systems. Vol.Ã 111(6) pp. 943-960. Payne, A., Frow, P. (2005). Ã¢â¬Å"A strategic framework for customer relationship management.Ã¢â¬ Ã Journal of Marketing. Vol.Ã 69(4) pp.167-176. Reinartz, W., Krafft, M., Hoyer, W. D. (2004). Ã¢â¬Å"The customer relationship management process: its measurement and impact on performance.Ã¢â¬ Ã Journal of Marketing Research. Vol. 41(3) pp.293-305.
Thursday, November 21, 2019
Recruitment - Thesis Example The current project highlights the problem faced by Zuko, a Chinese software company, in the process of recruitment and selection of candidates. The China-based company through efficient software services has served millions of customers successfully over last ten years. The company was one of the most profit-making organizations in the country until it faced a downfall due to the faculty recruitment and selection process. Zuko was the leader in the IT industry, but a number of companies had surpassed this status owing to sound HR policy. The company had a large customer base and is trying to increase the same after the short hiatus due to problems associated with the recruitment and selection procedure. Zuko had failed to achieve its goals as intended. The management of the Chinese company is giving the effort to boost the organizational competence with increasing rivalry in the market. The HR managers of Zuko want to overcome the problem through external recruitment and selection o f candidates. The research topic will primarily focus on problems present in the process of recruitment and selection. The current paper intends to explore problems associated with the process of recruitment and selection in Zuko. The issue related to the selection of the employees from external sources is identified as a crucial aspect of facilitating long-term organizational success and growth. The company eventually witnessed a fall in the profit margins and realized the necessity of hiring more employees from outside sources.
Wednesday, November 20, 2019
English as a Second Language Course - Essay Example Reading activities are aimed at increasing reading comprehension, developing vocabulary and research skills. Writing activities are aimed at developing accuracy in written information through simple compositions and accomplishing forms. The course consists of 12 modules. According to Chamut (1995), cognitive language learning fosters school achievement of students who are learning through the medium of a second language. Non-native English speakers face problems in learning academic subjects which use English as the medium of instruction. Due to the widespread use of English worldwide, language courses in English have become part of the academic curriculum in most countries. However, the English course in these situations take on the nature of a foreign language course and fails to really develop language proficiency skills in terms of comprehension, vocabulary and research skills due to limited usage of the language in everyday life. The instructional problem that arises therefore, is how to build on the existing language knowledge of English and implement a training strategy that hones English literacy skills allowing the participants to develop the ability to use oral and written English for daily needs, develop basic conversation skills and voca bulary, and use simple sentence patterns. The training is base... The instructional problem relates to a cognitive domain performance issues that can be solved by training. The goal of instructional programs is to build knowledge and skills that can be re-used for later learning or in various life situations, such as career. ESL training to help improve academic performance specifically addresses the problem of cognitive domain performance, maximizing the student's cognitive processes that will result in learning and minimizing those that disrupt learning (Clark & Harrelson 2002). Training in English as a second language is suitable for computer and web-based training because the learner can think, respond and give feedback on the subject, a stimulating environment can be presented where the learner can learn at his own pace, the learner can take the course at his convenience without any expense of time or travel, it can be made accessible to a wide audience, it can be conveniently used by the physically challenged, and content can be easily updated (seo 2007). The tutorial method of teaching present situations and questions, suggest ideas that coincide with the topic being studied, and force students to come up with their own solutions. The instructor's in the tutorial atmosphere is to pose constructive questions that will lead the students in the right direction. Such a scenario can easily be implemented in ESL W/CBT because the computer or instruction software can untiringly assume the role of the tutorial instructor. In face-to-face teacher-student interactions, the tutorial method may pose problems because it is time consuming and may require multiple instructors for different levels of learners (Angiono
Monday, November 18, 2019
The Art of English - Everyday Creativity Essay Example | Topics and Well Written Essays - 2000 words
The Art of English - Everyday Creativity - Essay Example During an ordinary day, a person engages in activities which might appear mundane and petty but if looked into with an open mind and with a thorough eye, one is bound to stumble across the element of creativity in it at one point or another. People interact with texts in their own special ways and no two people can have identical views and perception of the same text. Many aspects of a manÃ¢â¬â¢s environment and his self can influence his texts and the nature of his interaction with them. According to Barton and Hamilton (2002), these literacy practices hold different meaning for different people. They tend to be personal and are influenced by every aspect of his life. A personÃ¢â¬â¢s culture, society, personality and his environment in general determine the manner in which the meaning of any text is comprehended. For that matter, it can be expected that two persons, dealing with the same scenario would indulge in textual interplay of the situation in manners entirely or partiall y varying from each other. This is also a slightly unorthodox form of creativity experienced by people. The influence of culture in texts of a person cannot be denied. There is a strong link between oneÃ¢â¬â¢s culture and the way his writings or texts are formulated. This has also been ascertained by Maybin and Swann (2007). Moving onwards, Calo (2011) suggests that human beings are social entities and that there exists a strong correlation between social environment, creativity and texts of any person. In all aspects of daily life, one comes across incidences that are associated with textual practices such as keeping a diary, making a note, writing a receipt and others which do not follow a set guideline. It is in these instances that a human mind is allowed to roam free and create something on its own. It need not be a masterpiece to be deemed creative. A single sentence or a group of words is sufficient to justify that the text is specific for the person in question and that it is to be associated specifically with him, the creator of the text. The art and science of literacy practices begins even before a child begins school and continues throughout his life. These activities take many forms from writing, coloring, all the way to singing and others. In all these activities, it is important to visualize and find the concept of ubiquitous creativity as proposed by Banaji and Burn (2007). It is the same concept elucidated by Pahl (2007) and labels creativity as an inherent characteristic of every person. In order to detect the element of creativity in any text or literacy practice, it is worth noting that the aim is to look beyond the visible text that meets the eye of the observer. One has to look in depth at the idea behind a text or the way in which a person has perceived a text. This is done by first setting a definition of creativity in oneÃ¢â¬â¢s mind. Anything that did not exist beforehand or something that was introduced for the very first time by a person can be labeled as creative because it is the personÃ¢â¬â¢s own genius in action. In the same context every single act of human literacy practice is a depiction of his genius and creative abilities. This can be elaborated by taking into
Friday, November 15, 2019
Wednesday, November 13, 2019
The L Word Versus the I Word Of the 49 ALA-accredited library science programs in the United States, only one - the School of Library Science at Clarion University - omits the word "information" from its name. The "L" word doesn't fare so well. Twenty-eight percent of accredited library science programs have dropped the word "library" from their name. Other "I" word schools don't bother to seek accreditation because they no longer see their mission as training librarians. The "L" word camp needs to accept the political realities facing LIS programs. Librarians condemn the loss of their beloved "L" word and have even demanded the ALA refuse to accredit schools that drop it. Names are important. By its name, we recognize the character and purpose of an organization. A library science school has a clear, focused mission - to educate and train students to become librarians. By contrast, the mission of an information school is broader and may (or may not) include the basic training of librarians. Being precise by nature, librarians prefer a name that is descriptive. More importantly, the "L" word signifies the rich cultural heritage that is librarianship. Happily, the majority of ALA-accredited schools use both the "L" and the "I" words to describe themselves. This is as it should be. The motivation for dropping the "L" word is fueled by a perceived lack of prestige and a belief that the word "library" limits the scope of education. While universities do look down upon library science as a discipline lacking academic depth, a name change alone will not cure that opinion. There is a more serious issue at stake - that of theory versus skills. Here, I depart from the "L" word camp and inch closer to the side of information. The scope of an LIS education must be broader than the traditional library science core. As Childers points out, "Ã¢â¬ ¦it's clear that information handling is bigger than one institution - bigger than the library institution but including it..." The science of information is a compelling and dynamic field not limited to librarians. Webmasters, programmers, information brokers, and, yes, librarians can all be taught under the same theoretical umbrella. The interactions of students on different career tracks can be a positive and energizing force within an LIS program. Librarians lament the lack of skills training, but theory is, and must remain, central to LIS. According to Fallis and Fricke, a librarian requires a theoretical graduate-level education, in addition to specific skills.